Legal notice

Last Updated: June 2026

1. Introduction

This website (“Site”) is operated by Tombolilo (“we”, “us”, or “our”). By accessing or using this Site, you agree to be bound by the terms set out in this Legal Notice. If you do not agree, you must stop using the Site immediately.

2. Business Model Disclosure

Tombolilo operates as a dropshipping business. This means:

We do not store or handle inventory directly.
Products are shipped from third‑party suppliers or manufacturers.
Delivery times may vary depending on supplier location, stock levels, and logistics.

We take reasonable steps to ensure our suppliers provide accurate product information and fulfil orders promptly, but we cannot guarantee availability or delivery timelines beyond what is communicated to us.

3. Product Information

All product descriptions, images, and specifications on this Site are provided by our suppliers. While we make reasonable efforts to ensure accuracy:

Colours, materials, and sizes may vary slightly.
Product availability may change without notice.
We are not responsible for inaccuracies originating from supplier-provided information.

4. Pricing and Payment

All prices displayed on tombolilo.com are in your local currency and may change at any time. We reserve the right to correct pricing errors. Payment must be made in full at the time of purchase.

5. Shipping and Delivery

Shipping times shown on the Site are estimates only. Once an order is placed:

It is processed by our supplier.
Tracking information (where available) will be provided.
Delays caused by customs, couriers, or supplier issues are outside our control.

6. Returns, Refunds, and Cancellations

Our returns and refund policy in our Returns and Refund section

Please note:

Some items may not be eligible for return due to supplier restrictions.
Refund processing times may vary depending on supplier procedures.
Customers must follow the instructions outlined in our returns policy.

7. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages.
We are not responsible for losses arising from supplier delays, product defects, or inaccurate product information provided by third parties.

Your statutory rights under UK consumer law remain unaffected.

8. Intellectual Property

All content on tombolilo.com — including text, images, graphics, and logos — is the property of Tombolilo or its licensors. You may not reproduce, distribute, or modify any content without our written permission.

9. External Links

Our Site may contain links to third‑party websites. We are not responsible for the content, policies, or practices of these external sites.

10. Governing Law

This Legal Notice is governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.