Shipping policy
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. Shipping & Delivery
- Delivery times are estimates only and are not guaranteed.
- Typical shipping times range from 3-10 business days, depending on destination, shipping method, and fulfilment location.
- Delays may occur due to customs clearance, public holidays, carrier issues, or circumstances beyond our control.
- We are not responsible for delays once an order has been handed over to the shipping carrier.
. Customs, Duties & Taxes
- Orders shipped internationally may be subject to customs duties, import taxes, or VAT imposed by your local authorities.
- These charges are the customer’s responsibility.
- We are not responsible for customs delays or additional fees incurred.
. Incorrect Address & Failed Delivery
- Customers are responsible for providing accurate and complete shipping information.
- We are not liable for orders delivered to an incorrect address supplied at checkout.
- Orders marked as “delivered” by the carrier are considered successfully delivered.